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    Privacy Policy

    Last updated: March 27, 2020

    This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

    We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

    Interpretation and Definitions

    Interpretation

    The words of which the initial letter is capitalized have meanings defined under the following conditions.

    The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

    Definitions

    For the purposes of this Privacy Policy:

    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

      Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

    • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Photobook Collective, LLC, 2732 Sutton Blvd., St. Louis, MO 63143.

      For the purpose of the GDPR, the Company is the Data Controller.

    • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
    • Account means a unique account created for You to access our Service or parts of our Service.
    • Website refers to Photobook Collective, accessible from photobookcollective.com
    • Service refers to the Website.
    • Country refers to: Missouri, United States

    • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

      For the purpose of the GDPR, Service Providers are considered Data Processors.

    • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
    • Facebook Fan Page is a public profile named Photobook Collective specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/Photobook-Collective-100640508262774

    • Personal Data is any information that relates to an identified or identifiable individual.

      For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

      For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

    • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
    • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
    • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
    • Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
    • Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
    • Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s Personal information to another business or a third party for monetary or other valuable consideration.

    Collecting and Using Your Personal Data

    Types of Data Collected

    Personal Data

    While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Usage Data

    Usage Data

    Usage Data is collected automatically when using the Service.

    Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

    We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

    Tracking Technologies and Cookies

    We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

    You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

    Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies in the “What Are Cookies” article.

    We use both session and persistent Cookies for the purposes set out below:

    • Necessary / Essential Cookies

      Type: Session Cookies

      Administered by: Us

      Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    • Cookies Policy / Notice Acceptance Cookies

      Type: Persistent Cookies

      Administered by: Us

      Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

    • Functionality Cookies

      Type: Persistent Cookies

      Administered by: Us

      Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

    • Tracking and Performance Cookies

      Type: Persistent Cookies

      Administered by: Third-Parties

      Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

    For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

    Use of Your Personal Data

    The Company may use Personal Data for the following purposes:

    • To provide and maintain our Service, including to monitor the usage of our Service.
    • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
    • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
    • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
    • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
    • To manage Your requests: To attend and manage Your requests to Us.

    We may share your personal information in the following situations:

    • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to contact You, to advertise on third party websites to You after You visited our Service or for payment processing.
    • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
    • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
    • With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
    • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

    Retention of Your Personal Data

    The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

    Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

    Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

    The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

    Disclosure of Your Personal Data

    Business Transactions

    If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

    Law enforcement

    Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    Other legal requirements

    The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation
    • Protect and defend the rights or property of the Company
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of Users of the Service or the public
    • Protect against legal liability

    Security of Your Personal Data

    The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

    Detailed Information on the Processing of Your Personal Data

    Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

    Analytics

    We may use third-party Service providers to monitor and analyze the use of our Service.

    • Google Analytics

      Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

      You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

      For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    Email Marketing

    We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

    We may use Email Marketing Service Providers to manage and send emails to You.

    Behavioral Remarketing

    The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

    Payments

    We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

    We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    Usage, Performance and Miscellaneous

    We may use third-party Service Providers to provide better improvement of our Service.

    • Invisible reCAPTCHA

      We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google.

      The reCAPTCHA service may collect information from You and from Your Device for security purposes.

      The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

    • Google Places

      Google Places is a service that returns information about places using HTTP requests. It is operated by Google.

      Google Places service may collect information from You and from Your Device for security purposes.

      The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

    GDPR Privacy

    Legal Basis for Processing Personal Data under GDPR

    We may process Personal Data under the following conditions:

    • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
    • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
    • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
    • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
    • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
    • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

    In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

    Your Rights under the GDPR

    The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

    You have the right under this Privacy Policy, and by law if You are within the EU, to:

    • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
    • Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.
    • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
    • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
    • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
    • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

    Exercising of Your GDPR Data Protection Rights

    You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

    You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

    Facebook Fan Page

    Data Controller for the Facebook Fan Page

    The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Facebook Fan Page (https://www.facebook.com/Photobook-Collective-100640508262774), the Company and the operator of the social network Facebook are Joint Controllers.

    The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

    Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

    Facebook Insights

    We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

    For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

    Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.

    For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/full_data_use_policy

    CCPA Privacy

    Your Rights under the CCPA

    Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

    • The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
    • The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party’s direct marketing purposes.
    • The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our “Do Not Sell My Personal Information” section or web page.

    • The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:

      • The categories of Personal Data collected
      • The sources from which the Personal Data was collected
      • The business or commercial purpose for collecting or selling the Personal Data
      • Categories of third parties with whom We share Personal Data
      • The specific pieces of Personal Data we collected about You
    • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.

    • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer’s rights, including by:

      • Denying goods or services to You
      • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
      • Providing a different level or quality of goods or services to You
      • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

    Exercising Your CCPA Data Protection Rights

    In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us or visit our “Do Not Sell My Personal Information” section or web page.

    The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

    Do Not Sell My Personal Information

    We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that “sells” personal information as defined by the CCPA law.

    If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

    Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use.

    Website

    You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

    • From Our “Cookie Consent” notice banner
    • Or from Our “CCPA Opt-out” notice banner
    • Or from Our “Do Not Sell My Personal Information” notice banner
    • Or from Our “Do Not Sell My Personal Information” link

    The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

    Mobile Devices

    Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

    • “Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
    • “Limit Ad Tracking” on iOS devices

    You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device.

    “Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

    Our Service does not respond to Do Not Track signals.

    However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

    Children’s Privacy

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

    We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these users.

    If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

    Your California Privacy Rights (California Business and Professions Code Section 22581)

    California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

    To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

    Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

    Links to Other Websites

    Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Changes to this Privacy Policy

    We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

    We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us:

    • By email: support@photobookcollective.com
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    Buying & Selling Guidelines

    One of the fundamental differences between Photobook Collective and other platforms is that we encourage members to buy, sell or trade photobooks with each other on their own terms.  We are not parties to any transaction that takes place between members, and we have no desire to dictate the terms, or the process used as long as they don’t violate our Terms of Use in any way.

    The following guidelines and tips are provided as suggestions based on our experiences at this time.  We’ll update the list when necessary or add items other members have found to be helpful.

    Buyers

    1. Review the listing carefully, noting any questions about the list price, seller’s terms, condition grade, description, photos or any other attributes you feel are important. This is especially important if you’re searching for a specific edition, signed copy, etc.

    Tip: Clicking on the seller’s photo or name will direct you to their Profile Page where you can see how long they’ve been a member, the overall rating they’ve received and any comments left by other members who have worked with them.

    2. Use the Send Message button located at the top of the listing page to contact the seller about your interest in the book and ask any questions you have after reviewing the listing. Ask for clarification about anything you don’t understand and confirmation of details or attributes that are important to you.  Remember that the seller will be going through the same process – looking at your profile and asking you questions as well. It might require more than one exchange to ensure that each of you are clear about the expectations of the other.

    Tip: If you ask the seller to reduce their price, make sure you can explain why.  Asking a seller to reduce their price without justification – especially if it’s by a very small amount –  might make them feel as if you’re more interested in winning  a negotiation than pay a price that’s fair to both of you.

    Tip: If you want to compare the seller’s price to other listings for the same book in similar condition, whether it’s on Photobook Collective or another site, be sure to review the seller’s terms first to see if their price includes a PayPal fee and shipping charges.  Be sure you’re comparing apples to apples!

    Tip: If the seller has requested a non-insured form of payment in their terms such as PayPal Friends & Family, Venmo, Apple Pay, etc, you are free to agree, or you can ask that an insured form of payment be used.  There is a fee associated with standard PayPal payment processing, but that fee provides a degree of security to buyers who are paying before the item is shipped.

    3. When an agreement is reached, initiate the exchange by paying the seller using the payment service agreed on.  If the seller has chosen PayPal, ask for the email address they use, and pay promptly.  The seller can leave the book listed for sale until they receive notification of payment and sell the book to another member if your payment isn’t received within the timeframe agreed to in their terms.

    Tip: Before contacting a seller, you should be “ready, willing, and able” to pay for the book as soon as an agreement is reached.

    4. When you receive the book, check it carefully to be sure the seller’s description was accurate, and that no damage occurred while in transit. If you have concerns, notify the seller immediately so the correct course of action can be determined.

    Tip: Most sellers will appreciate a message letting them know when the book is safely in your hands.

    Tip: If it appears the package has been damaged in transit, take photos before opening the box.  Include as many angles as you feel are necessary to show the extent of the damage. Take additional photos of any damage evident to the packaging as you open it, and inspect the book carefully.  If the book itself has been damaged document it with as many photos as necessary.  Contact the seller immediately.

    5. After you receive the book, return to the seller’s profile in the Member Directory and provide feedback by rating and commenting on your experience. Rating Guidelines are located on each member’s profile for your convenience.

    Sellers

    1. When you receive an inquiry about a book you have listed, attempt to answer questions as quickly, thoroughly and accurately as possible.  Ask any questions necessary to be confident the buyer’s expectations are appropriate and the book they receive will be the book they expect.

    Tip: If you receive more than one inquiry, they should be responded to in the order they were received.

    Tip: Click on the buyer’s name in their inquiry message to see their profile and experiences with other members they’ve worked with previously.

    2. When an agreement is reached, make sure the buyer has the information they need to make payment.

    3. When you receive notification of the buyer’s payment, change the status of the listing to Sold.  Until notification of payment has been received other members who inquire about the book should be told it is pending sale and that you will alert them if the sale falls through.

    Tip: Sellers should never ship a book until notification of payment has been received.

    4. As soon as you’ve been notified of the buyer’s payment, package the book carefully and ship it as quickly as possible using the carrier and service level agreed to.

    Tip: Although any carrier or service level agreed upon by you and the buyer can be used, we recommend you consider using those that include tracking and insurance.

    Tip: Many photobooks are very valuable and, in some cases, difficult or even impossible to replace.  We encourage you to consider requiring a signature upon receipt.  Most will understand and make arrangements.  If the book is left in public view and goes missing, the buyer will ask for a refund, but you’ll be unlikely to see your photobook again.

    5. When the book has been shipped, add the tracking number to the PayPal activity record (if PayPal was used), and provide it directly to the buyer as well via PM.

    6. Track the book so you’ll know when it’s been delivered.  If there is any doubt, contact the buyer to confirm it was received.

    7. At the conclusion of the exchange, return to the other member’s profile in the Member Directory and provide feedback by rating and commenting on your experience. Rating Guidelines are located on each member’s profile for your convenience.

    Rating Guidelines

    After buying, selling or trading with another Photobook Collective member, please take a moment to provide feedback about your experience. This should be done as soon as possible after a buyer has received their book, or in the case of a trade, books have been received by both members.

    First, rate your overall experience on a scale of 1 to 5 by clicking the appropriate number of stars. Leave any meaningful comments that will be helpful to other members in the future. If everything went well and your expectations were met, let the community know. If the member exceeded your expectations in some way, let them know that as well! 

    Members can see their feedback by navigating to their dashboard and clicking on the stars under their name. Members with a high rating and positive comments are able to show they’ve met or exceeded the expectations of other members they’ve worked with previously. This translates into a sense of trust on the part of members and helps them feel more comfortable with transactions, particularly those involving trades or rare and expensive books. 

    Member Appreciation Program (MAP) Overview

    Our Membership Appreciation Program (MAP) is a very unique benefit available to all members of the Photobook Collective community.  It includes a variety of fun events and unique opportunities for members to acquire desirable photobooks at reduced prices – or to win them outright! It’s our way of expressing gratitude to our members and allows us to reinvest in our community.

    MAP events come in a variety of flavors, including unique sales, contests, and silent auctions to name a few. Some events might be held with some frequency…others may be one-of-a-kind, random and occur with little notice. Some will be quick and easy…others might require a little more effort. 

    We’ll provide details for each specific event as they’re scheduled. Watch for these notices in our Member Appreciation Program Events forum, and be sure to turn on notifications so you can take advantage of these unique opportunities to help you build your collection.  

    Photobook Collective will also recognize select members with our Contribution Awards. An individual recognized for this type of award may have contributed significantly to the community by helping moderate a forum, listed a large number of book titles at very competitive prices, or contributed books for use in our MAP. 

    There are many other benefits available to our members as a result of the model we created, and we think it should be a very easy decision for anyone who wants to buy, sell or trade photobooks to become a member of Photobook Collective based on those alone. To use a slightly dusty phrase, we believe our value proposition was outstanding even before we implemented the Member Appreciation Program. But who doesn’t like a little surprise or recognition? Who in this community doesn’t love the idea of winning a well-regarded photobook or finding a group of them on sale for less than their worth?

    The MAP is just icing on the cake, for some members, although we could just as easily make the opposite argument for those who really just like icing. Given the degree to which many books will be discounted in our sales and the fun to be had in our contests, the value proposition is pretty attractive for those who join just to take advantage of our MAP events as well!

    Our goal is to make the Member Appreciation Program as robust as possible, but our ability to do so will always be directly related to the number of members in our community. Help us spread the word about Photobook Collective and our unique appreciation program. Each new member increases our ability to reinvest in the community and put more unexpected smiles on more faces!

    Condition Grading Guidelines

    As New (AN): 

    A book in As New condition will appear to be just that – indistinguishable from a new, unread copy. It will have no visible defects and should be in the same flawless condition as when it left the bindery. A book that has been removed from the shrink wrap it was issued in and opened for purposes such as a signature by the artist can still be considered in As New condition provided no defects were caused during the process.

    Note: Photographers listing self-published work delivered directly from the printer in flawless condition will be graded As New with a note in the Description field confirming that the book is indeed New by definition.

    Excellent (E):

    A book that has been very gently used but falls just shy of being As New in appearance. There might be a shallow crease or very small, closed tear in the dust jacket or a minor bump to a corner or edge of the cover.  Most frequently the reason a book can’t quite be graded As New is because of shelf wear – very minor flaws that develop when a book is removed and replaced from its position on a shelf repeatedly. Shelf wear can be difficult to see in certain lighting conditions. Turning the book so the light is “raking” across the covers at a low angle will typically allow them to be assessed so an accurate description can be provided in the listing.

    Very Good (VG):

    A book that remains attractive but shows mild signs of wear and may have a few defects that don’t impact any pages containing text or imagery. If issued, the dust jacket must be present. Any flaws must be noted in the description field, and photographs are encouraged.

    Good (G):

    An average well-worn book with multiple flaws or defects, but that remains intact and complete with the exception of the dust jacket, which may be missing. All pages with text or imagery must be legible to the extent that the content of the book can be appreciated as intended. All flaws and defects must be noted in the description field, and photographs are encouraged.

    Fair (F):

    An obviously well-worn and handled book. All pages with text or imagery must be present and legible, but there may otherwise be significant marking, creases, wrinkles, tears, stains or minor damage from moisture. All defects should be noted in detail in the description. Photographs are strongly encouraged so expectations are appropriate and there are no bad surprises when the buyer receives the book.

    Grade Modifiers

    Ex-Library (Ex-Lib):

    If a book listed was previously part of a public or institutional library it must be disclosed in the listing, and a description of any marks, stamps or other indications of ownership and usage should be noted in the description. Ex-Lib is not a condition grade, but a modifier. An Ex-Library book might qualify as Fair, Good, or even Very Good in some instances. An Ex-Library book can’t be graded As New, and Excellent would be extremely unlikely.

    The + Symbol:

    There are times when a book legitimately seems to fall between two condition grades. Although one grade must be selected for the book and dust jacket if one was issued by the publisher, it is allowable to use the + symbol in the Listing Title Field and the Description field to indicate that the book being listed just barely fell short of the next higher grade. The Description field should explain why this is thought to be the case.

    Additional Notes

    Grading The Condition Of Books With Dust Jackets:

    When a photobook was issued with a dust jacket by the publisher, the book and the dust jacket should be graded separately. We’ve provided dropdown menus for both, with two additional choices for the dust jacket: Not Issued and Missing. When the condition of the book is described in the Listing Title or the Description field, the grade given the book always precedes the grade for the dust jacket. Therefore, a book described as E/VG would be a book in Excellent condition with a dust jacket that shows a bit more wear and was graded Very Good.

    Condition Grades Not Used on Photobook Collective:

    New:

    Photobook Collective does not allow a book to be graded New because we consider a new book to be one that has not previously been circulated to a buyer.  Since our membership is composed of individual photobook enthusiasts rather than authorized dealers, even if the book being listed was never opened or removed from its packaging, the person who buys or trades for it will be the second owner. Also, new is not actually a description of condition as a new book may display shelf wear from a retail store, the distributor supplying it, or printing errors or defects from publishing that were not detected.

    Poor:

    Although Poor is a condition recognized in both the AB Bookman and IOBA guidelines, we’ve chosen not to include this grade on the Photobook Collective platform. Books in Poor condition can be damaged to the extent that content is missing, and therefore the work – whether text or imagery – can’t be appreciated as it was intended by the artist or anyone else who invested their time, energy and resources in the project.

    Listing Guidelines

    We’ve created the following step-by-step guidelines to help with any questions that might arise when completing the Add Listing form – whether it’s for a book being listed for sale or a Want To Buy (WTB) listing for a book you’re in search of.  

    If you are creating a WTB listing we’ve included a bold “WTB” in the guidelines at each field that will be completed differently than would be the case for a book listed for sale.

    If you are a self-published photographer listing a book (or books) that has been delivered to you directly from the printer in new condition, please list only one copy of each title.

    We strongly recommend reading through the guidelines prior to creating your first listing, as there are a few fields that have specific requirements. Note: * indicates a required field.

    1. Listing Title* – This field is for the title of your listing. It’s the first thing other members will see when they browse or search for specific books, so it’s important to include the information they’ll need to make the decision whether to click to see your full listing. Typically, this will be the title of the book and artist (or primary contributor), the condition, and any special attributes (e.g., first or limited edition, signed by the artist, etc.). WTB listings: Be sure to use WTB in the Listing Title field. Many members will use the WTB filter to determine whether anyone is seeking books they own but have not yet listed. For example, WTB: A Fourfold Vision by Ralph Eugene Meatyard (Nazraeli Press, 2005) in VG or better condition.

    Please note: Although words such as “well-priced” or “price reduced” are acceptable, no specific prices or personal contact information should be included in this field or the Description field (#19 below). 

    2. Price – US$ only. WTB listing: Enter $0.00 in this field.

    3. Book Condition* – Please see the Condition Grading Guidelines which are located just below this document. Although there will always be books that fall between two grade levels, we’ve done our best to provide descriptions that will bring a degree of consistency that buyers will appreciate. When there is any doubt that a book meets the standards for a specific grade it’s always best to consider grading down and using the Description field to explain why it fell just shy.

    Self-published photographers: We don’t currently allow books to be graded as New. Please select As New and note that the book is as delivered from the printer in the Description field. If that is not the case grade the book as appropriate. 

    WTB listings: Select the lowest condition grade you will find acceptable. More detailed requirements can be entered in the Description field.

    4. Photos – Each listing can contain up to 10 photos. Photos will go a long way toward making certain a buyer has appropriate expectations. Professional-looking photos are not necessary. Good ambient light and a mobile phone camera will do the job nicely. It’s much easier to show any flaws or defects than to describe them. Photos are not required, but highly recommended! Buyers and WTB listers – it falls to you to do your due diligence. Ask for photos if none are included in the listing and there is any question about the condition of a book. WTB listing: We recommend against use of the publisher’s stock photo, despite what is done on other platforms, and instead list the book with no photo.

    Photo Requirements:

    Photos should be JPEG (.jpg), files saved at quality 8 (80%), in color space sRGB at 72dpi. Image size should be 1500px ideally, and preferably not less than 1000px on the long side.

    5. Listing Type* – Select the appropriate listing type based on whether you’re listing a book for sale or trade or you’re listing a book you’d like to purchase or trade for.

    Very important: When the book has been sold or traded, or in the case of a WTB listing, when the book has been acquired, please change the status of the listing as soon as possible to be fair to other members who might have had an interest. To do this, go to your Dashboard, click on the My Listings dropdown menu and select the My Listings option. You’ll notice another dropdown menu on each listing you currently have in the system. Choose the correct listing, click the dropdown and select the appropriate choice. This will usually be Sold/Bought/Traded. In the event you’ve decided you no longer wish to sell or purchase this particular book, select Withdrawn under this menu rather than deleting the listing.

    6. Price Status* – Regular Pricing is the option you’ll normally choose. If you decide to reduce the price of a book this can be changed to Price Reduced. Should you decide to reduce the price temporarily or participate in a site-wide sale you’ll want to change the status to Currently On Sale until the sale ends and then back to Regular Pricing.

    7. Book Title* – Include the artist’s name when it is integral to the title, such as Multitude, Solitude: The Photographs of Dave Heath by Keith F. Davis

    8. Artist/Author or Primary Contributor* – Include first name followed by last. Be careful to credit the author or primary contributor where it is not the artist. See example above.

    9. Terms* – Very important: Indicate what the list price includes, how and where the book can be shipped and who pays for the payment processing fee (e.g. PayPal)) and shipping fees. Try to be as detailed as possible to avoid misunderstandings. An example might be: Payment via PayPal (Please don’t use Friends & Family). The listed price includes PayPal’s fee, as well as shipment to any PayPal verified address in the Continental U.S. via USPS Priority Mail, insured, with tracking # provided. If outside the CONUS, please PM for shipping options and any changes in price due to increased costs. WTB listing: Please list the terms you will consider or find most acceptable.

    10. Dust Jacket Condition* – Grade the condition of the dust jacket (if one was issued by the publisher) using the same standards used for the book itself (#3 above). Select None Issued from the dropdown menu if that’s the case. If a dust jacket was issued but is no longer present, select Missing and note this in the Description field as well.

    11. Binding* – If other is chosen, please provide additional detail in the Description field. WTB listing: Select the appropriate choice for the book being sought.

    12. Publisher – Not a required field but is very helpful to collectors searching for a specific edition. 

    WTB listing: Enter the publisher if you are in search of a specific edition of the book.

    Self-published photographers: enter self or self-published in this field.

    13. Self-Published checkbox – Important: this box should only be checked by those who are listing their own self-published work. Do not check this box if you are listing the self-published work of someone other than yourself.

    14. Year of Publication – Not a required field but is very helpful in determining edition.

    WTB listing: Enter the year of publication if you are in search of a specific edition.

    15. Ex-Library* – Any book that was formerly part of a public or institutional library must be disclosed. Markings that indicate ownership and usage should be noted in the Description field along with any flaws or defects. WTB listing: Select “Yes” or “No” to indicate if an Ex-Library book is acceptable.

    16 ISBN* – Enter digits only. Prior to January of 2007 a 10-digit ISBN was the standard. Please enter the 13-digit ISBN for books published since that time. WTB listing: Include the ISBN for the specific edition desired.

    17. Attributes – Please select any/all that apply.

    18. Citations – Please select any/all that apply. Also note the page number in the Description field. 

    19. Description – Any flaws or defects in a book must be noted and described. Likewise, any and all positive attributes or citations should be noted. In the case of flaws, accompanying photos can be referenced, making the task of describing the flaw much easier. The more detail provided, the more comfortable buyers will feel. As a rule of thumb, over-describe, and when there is any doubt – under-grade. WTB listing: Use the Description to provide additional information about the specific book being sought (e.g., most desirable condition, edition, signed copy, etc.) as well as what you’re not interested in (e.g., ex-library copies, copies graded less than As New). 

    Please note: Personal contact information is not permitted in the Description field.

    Editing A Listing

    To edit a listing or change its status (for example, from Active to Sold), return to your Dashboard and click My Listings, then My Listings again.  You’ll see all the books you have in our database, and each will have a dropdown menu to change the listing status as well as icons for editing or deleting the listing. Click the pencil icon to add photos, make price changes, additions to the Description field or in any other way edit your listing.

    Note: If you choose to remove your book from the market, consider choosing the option to withdraw it rather than deleting it. No one will see the listing, but it will be there if you should ever change your mind, and you won’t have to re-enter all the information again.

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